Congratulations to Veronica Quezada on her promotion to OPTIMA™ Fulfillment Verification Trainer!
Veronica started out in the OPTIMA™ fulfillment department in May of 2018 as a digital administrative specialist. She quickly excelled in that position and was often the first person to come up with solution to site issues; solutions that she excitedly shared with her teammates! Veronica moved to the verification specialist role in December of 2018, stepping out of her comfort zone and into a phone facing position. She continued to prove time and time again that she is a top performer in both numbers and accuracy.
Over the last few months, Veronica has pushed herself even further by diving into day to day leadership. She is often the first one to jump in and answer a question, come up with a workaround, or walk over to your desk to show you the best way to handle a site situation. Being the oldest child of 6, Veronica has always felt a passion for teaching what she knows. Because of this, even though the step into training was a big one, it felt right and her confidence was there right away. In Veronicas new role she will provide initial and ongoing training to the OPTIMA™ verification team as well as working alongside her manager to create best practices and procedures for that team.
In Veronica’s free time, you can find jamming to Taylor Swift or hanging out with any and all variations of her large and loving family. She enjoys spending time with her girlfriend Natalie and their pup, Bailey — who celebrates her 2nd birthday in November.
CONGRATULATIONS on your well-deserved promotion, Veronica!